How it works
Booking a trade should be the easy part
Here is how Sortedhey works for the people who book trades and for the people who do the work.
For customers: sorted in three steps
You stay in control from the first message to the final invoice.
1
Tell us what needs doing
Pick the trade, add your suburb and describe the job. It takes a minute.
2
Choose a pro you trust
Compare ratings, real reviews and starting prices from local providers.
3
Book it and get it sorted
Agree the price, follow the job in the app and rate your pro when it is done.
For tradespeople: more work, less admin
Spend your time on the job. We handle finding the work and the paperwork around it.
1
Sign up and get approved
Create your profile in the app, add your trades and service areas, and our team reviews your profile before customers see it.
2
Receive job offers
Jobs near you arrive live. Accept the ones that suit your day and your skills.
3
Quote, work, get paid
Send a quote, finish the job and invoice from your phone. Your reviews build your profile.
For business: one portal, every property
Property managers, body corporates and agents book and track trades across a whole portfolio, with spend limits and one invoice trail.
Questions
Straight answers before you book
What does it cost to use Sortedhey?
Browsing and requesting a quote is free. We charge a platform fee on completed jobs. The exact fee is still being finalised, and our pricing page shows where things stand.
How do I know a tradesperson is trustworthy?
Every provider has a public profile with ratings and reviews from completed jobs. Providers whose profiles our team has approved carry a Verified badge. It is not an identity or background check, so read the reviews too.
How is the price worked out?
Providers show a starting price and a call-out fee up front. Once you describe the job they send a quote, and you agree it before any work begins.
What if something goes wrong?
Message your provider through the app first. If you cannot resolve it, our support team steps in. We are finalising the full resolution process and will set it out in our terms.
Which areas do you cover?
We are starting in Cape Town and growing from there. The services pages show which suburbs have providers today.
How do tradespeople join?
Sign up in the app, choose your trades and areas, and complete verification. After that you can receive job offers and use the toolkit for quotes, invoices and your parts price book.
Ready to get it sorted?
Free to browse and request. Book a trusted pro in minutes, or join as one and start getting job offers.